Privacy Policy - Snug Havens | Freelancer Marketplace

1. Introduction

Snug Havens Limited ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website snug-havens.com and use our freelancer marketplace services.

2. Information We Collect

2.1 Personal Information

We may collect and process the following personal information:

Name, email address, and contact details
Professional information including skills, experience, and portfolio items
Payment information processed securely through third-party providers
Communication records between users on our platform
Profile photographs and verification documents

2.2 Technical Information

We automatically collect certain technical information including:

IP addresses and browser types
Device information and operating systems
Website usage patterns and preferences
Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and maintain our marketplace services
To facilitate connections between freelancers and clients
To process payments and prevent fraud
To communicate with you about our services
To improve our platform and user experience
To comply with legal obligations under UK law

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

With other users to facilitate marketplace transactions
With service providers who assist in platform operations
To comply with legal requirements or court orders
In connection with business transfers or acquisitions
With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

6. Your Rights

Under UK data protection law, you have the following rights:

Right to access your personal information
Right to rectify inaccurate data
Right to erasure in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing

7. Cookies and Tracking

Our website uses cookies to enhance user experience and analyse website traffic. You can control cookie preferences through our cookie banner and your browser settings. Essential cookies are necessary for basic website functionality.

8. International Transfers

Your personal information may be transferred and processed outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection standards.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or prominent website notices. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us:

Email: [email protected]
Phone: +44 20 7946 8523
Address: 42 Regent Street, London W1B 2QW, United Kingdom

Company Registration Number: 12345678
Registered Office: 42 Regent Street, London W1B 2QW, United Kingdom