Effective Date: 1st January 2025
By accessing and using the Snug Havens platform at snug-havens.com, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
Snug Havens operates a digital marketplace connecting freelancers with clients throughout the United Kingdom. Our platform facilitates the discovery, communication, and transaction processes between service providers and service seekers.
To use our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
We may require identity verification before you can access certain features. This may include document submission and identity checks conducted by third-party verification services.
You are solely responsible for all activity that occurs under your account. You must notify us immediately of any unauthorised use of your account.
Users must not engage in the following activities:
Snug Havens charges a service fee on completed transactions. Current fee structures are available on our website and may be updated with reasonable notice.
All payments are processed through secure third-party payment providers. We do not store payment card details on our servers.
We provide dispute resolution services for transactions conducted through our platform. Our decisions regarding disputes are final and binding.
The Snug Havens platform, including its design, functionality, and content, is protected by copyright and other intellectual property laws. Users retain ownership of content they upload but grant us a licence to use it for platform operations.
Users are responsible for all content they post, including portfolios, project descriptions, and communications. Content must comply with UK laws and our community guidelines.
We reserve the right to monitor, review, and remove content that violates our terms or applicable laws. However, we are not obligated to monitor all user communications.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information in compliance with UK data protection laws.
We strive to maintain platform availability but cannot guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue any aspect of our service with reasonable notice.
To the fullest extent permitted by UK law, Snug Havens shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform. Our total liability shall not exceed the fees paid by you in the twelve months preceding the claim.
You agree to indemnify and hold harmless Snug Havens from any claims, damages, or expenses arising from your use of our platform, violation of these terms, or infringement of third-party rights.
We may terminate or suspend your account at any time for violations of these terms. Upon termination, your right to use our services ceases immediately, but certain provisions of these terms will survive termination.
These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our platform shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms of Service periodically. We will provide notice of material changes through email or prominent website notices. Continued use after changes constitutes acceptance of the updated terms.
For questions about these Terms of Service, please contact us:
Company Information:
Snug Havens Limited
Company Registration Number: 12345678
Registered Office: 42 Regent Street, London W1B 2QW, United Kingdom